Manager – People & Culture
Wateen is Pakistan’s leading information and communications technology company with a diverse portfolio of customers across industries. A pioneer in the telecommunications industry, Wateen is proud to have laid the foundation of Pakistan’s internet connectivity with the fastest-growing fiber-optic network.
Wateen is credited with transforming the landscape of communications technology in Pakistan through our efforts to revolutionize businesses with cutting-edge technology. With the country’s largest team of highly experienced certified resources, our subject matter experts ensure end-to-end support uniquely optimized for businesses and enterprises across various verticals.
Position Summary
The Manager – People & Culture will play a strategic and hands-on role in shaping a high-performance, people-centric culture. The role is responsible for driving HR policies, employee engagement, learning & development, employer branding, CSR initiatives, performance management, recognition, and talent development, while ensuring effective internal communication and alignment with business goals.
Location
Islamabad/Lahore
Key Responsibilities
- Develop, review, and implement People & Culture policies aligned with organizational values, business needs, and legal requirements.
- Continuously enhance policies to support inclusion, performance, and employee well-being.
- Design and execute employee engagement initiatives to improve morale, retention, and organizational culture.
- Conduct engagement surveys, analyze insights, and drive action plans in collaboration with leadership.
- Identify organizational learning needs through performance data and business priorities.
- Design and manage learning programs, including leadership development, functional training, and soft skills.
- Lead and continuously improve the performance management framework.
- Ensure goal setting, performance reviews, and feedback cycles are effectively implemented.
- Develop talent development frameworks, including career paths, high-potential programs, and succession planning.
- Design and implement employee recognition programs aligned with performance and values.
- Drive employer branding strategy in collaboration with Talent Acquisition and Marketing.
- Manage content for social media, career pages, and internal success stories.
- Lead internal communication initiatives to ensure clarity, transparency, and alignment.
- Plan and execute CSR initiatives aligned with company values and sustainability goals.
Required Skills
- Strong understanding of People & Culture best practices.
- Excellent communication and stakeholder management skills.
- Strategic thinking with hands-on execution capability.
- High emotional intelligence and employee advocacy mindset.
- Data-driven approach to engagement and performance.
- Ability to influence leaders and drive cultural change.
Education & Experience
- Bachelor’s or Master’s degree in HR, Business Administration, Psychology, or a related field.
- 6–9 years of progressive HR experience, with strong exposure to culture, engagement, learning, and performance.