Wateen Telecom


Senior Executive - IN & VAS Network Operations

Home > Senior Executive – IN & VAS Network Operations

Wateen is Pakistan’s leading information and communications technology company with a diverse portfolio of customers across industries. A pioneer in the telecommunications industry, Wateen is proud to have laid the foundation of Pakistan’s internet connectivity with the fastest-growing fiber-optic network.

Wateen is credited with transforming the landscape of communications technology in Pakistan through our efforts to revolutionize businesses with cutting-edge technology. With the country’s largest team of highly experienced certified resources, our subject matter experts ensure end-to-end support uniquely optimized for businesses and enterprises across various verticals.

Position Summary

The incumbent in the role of Senior Executive for IN & VAS Operations should possess strong expertise in telecommunications, adeptness in technology integration, and necessary skills. These qualifications are essential for maintaining the smooth functioning of intelligent networks and optimizing value-added services.



Key Responsibilities

  • Take charge and supervise the technical/network operations team to guarantee the seamless and effective operation of all technical systems and processes
  • Implement methodologies to enhance the efficiency of technical/network operations, fostering continuous improvement and optimization
  • Manage and maintain the IN&VAS network infrastructure, including servers, networks, storage, and critical systems
  • Ensure availability, reliability, and security of infrastructure components to support business operations
  • Oversee system administration tasks, including user account management, access control, system monitoring, and performance tuning
  • Implement best practices for system configuration, deployment, and maintenance to minimize downtime and ensure system integrity
  • Provide escalation support for technical issues and incidents, collaborating with the vendor support team to resolve complex problems
  • Conduct root cause analysis and implement corrective actions to prevent recurring issues and improve system stability
  • Manage relationships with external vendors, service providers, and contractors, ensuring deliverables meet quality standards and contractual obligations
  • Ensure the availability, reliability, and security of infrastructure components to support business operations
  • Implement best system configuration, deployment, and maintenance practices to minimize downtime and ensure system integrity

Required Skills

  • Platforms: LINUX / UNIX, Windows Server, VMWare Virtualization, Hypervisor 5.x/6.x Virtualization, SNMP Cacti OP Manager, and Zabbix
  • RDBMS: MySQL, Microsoft SQL Server, Oracle, MariaDB, PostgreSQL, MongoDB
  • Tools & Languages: PL/SQL, Batch Scripting, JSON, XML, XLT, CCXML, SOAP, Shell Scripting
  • Others: AAA Radius, FreeRADIUS, Database Replication (MySQL, MariaDB), SIP Switches, Asterisk, Postman, Tomcat, NGINX

Education & Experience

  • Bachelor’s / Master’s degree in Computer Science / Telecommunication, Information Technology
  • Knowledge of ITIL principles, IT service management (ITSM) frameworks, and industry best practices for technical operations and infrastructure management
  • 3 to 4 years of experience required

If you are interested in joining our dynamic team, email your CV at recruitment@wateen.comDon’t forget to mention the position in the subject line. We can’t wait to explore the possibilities with you!